Pleasant ☺ Friendly and well behaved. ☹ They charged more than the fare shown on booking.com We had to pay more.

Bad ☺ Nothing ☹ Everything

Very good hotel at Thamel center ☺ Good hospitality, nice staff, prime location ☹ Wifi had a problem on the top floor but it was resolved.

Comfortable ☺ Staff behavior is good also, that are too cooperative. ☹ Hot water came slowly

Exceptional ☺ We stayed almost 2weeks in this hotel. Personal was nice and friendly. Location is very good. Breakfast was delicious, however our stay was longer, it was repeated. Nice garden with possibility to eat breakfast in terrace. The room was clean. The cleanliness of the shared bathroom also depends on the other guests - some people didn't clean up after themselves. The staff cleaned the bathroom. ☹ lack of toilet paper